Delivery & Returns

Delivery & Returns


Detailers United have 2 methods of delivery, all of which are based around shipping stock from our Amazon FBA inventory directly to you.

These delivery packages are:-

Standard Delivery – This is our most common package and operates as you might expect.

It costs £4.99 for your first item then £1 for products thereafter. 

It will take 3-5 business days to reach you.

Expedited Postage– This carries a higher charge at £11.99 for your first item and £2.50 thereafter but has a guaranteed delivery time on 24-48 hours. 


In the unlikely event that you have an issue with a Detailers United product you have ordered from us –

Please contact us via email ( or via the ‘Contact Us‘ page.

Once our Team has approved a return, please return your item/s purchased by post.

Include in writing an explanation of the reason for your return on the reverse of your original invoice.

Remember to include this with the item(s) you are returning. Your input is essential to us when we review our services and products for the future.

To be eligible for a return:

Be within 30 days of purchase;
Your item must be unused with and in the same condition that you received it.

It must also be in the original unopened packaging;
It is your responsibility to ensure that the item is returned to us in a safe and secure manner.

We suggest that you use a recorded postal/courier service.

Please ensure that the postal service you use covers the value of your Detailers United order.

Return shipping costs are non-refundable. If the item is being returned due to our error and a Detailers United representative has agreed this, then any postage will be reimbursed.

It can take 5 working days for your parcel to reach us dependent on the courier’s service that is used.

Once we receive your parcel, we will inspect and process your return within 3 working days.

Any Refunds can take up to 3/5 days with your bank to appear in your account.

You will receive an email update upon the completion for your return.